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784 S Arlington Heights Rd, Elk Grove Village, IL 60007-3545, Elk Grove Village
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
Easy Amazon return - no hassle or attitude like at some other UPS Stores I’ve been to. Top notch.
Good customer support nice little place.
I purchase many objects from auction houses all over, and usually I have to fight tooth and nail to get a fair shipping quote, and there often is attitude associated with that discussion. Not this place. I related I needed the most reasonable rate I could get to Andrew, and he was friendly throughout, efficient, accommodating, and the best pricing I have ever gotten from a UPS store. Feeling like my item was being held up for ransom, the auction house quoted me $117, and Andrew got it to me for $35. Fair prices, good service, and professional attitude will get me every time. I wish there was an “Andrew” at every shipping place in the nation. Mike, the owner, also participated in the communication.
Hey
I have used 4 different UPS Stores for my business. Dale and Mike at the Elk Grove Village location are the best! Dale goes to the post office, gets the mail, sorts it and has it in the boxes by 9:30am. They get to know you on a first name basis. The whole staff is courteous. Dale even provides homemade cookies at Christmas time. Highly recommended!
I have used this location for years for all my shipping needs. The last 2 times I have shipped a package has been terrible. Both times the ship to address is "wrong". The address I shipped to today was saved in their computer as I ship to it often and today all of a sudden its not correct. What? It's been the right address for years and now it's wrong? It's saved in your computer, how is it not correct? And changing it the cost went from $23 to $36 to ship. UPS Elk Grove you're a joke. After the transaction went through I waited for him to tape up the box and was told "we're done here, you can go." Apparently I'm not allowed to make sure the box is taped up without him poking inside. I will never ship here again and will happily discourage others to not do so also.
Very nice people good service
Friendly, Quick, Convenient
Inexperienced customer service every time I go in there. They would rather ask you for all the info then do their job. very misleading underskilled needs training.
Great and fast service I appreciate you guys and your hard work!!!
Efficient? yes....friendly? Not really.
They are always friendly and provide quick service.
This is the store for great service!!!
The Best UPS Store I have found in the whole USA!I buy at auction all over the U.S.and have UPS stores pick up my items and then they pack and ship them to me. And By Far this UPS store is the Best !Thank You Mike & Dale for your excellent service !
Excellent service and the best price around I've check several Some of and are double for the same size of the Box
Top notch customer service start to finish above and beyond! Thanks for the help!
Very nice people with fast friendly service ! I will always go to them - even though they are a bit farther from where I live, but the service is worth it. The UPS store on Golf and Busse in Mt Prospect is really of no use to me.
Fast professional and friendly service
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